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Resume

Work Experience

July 2023 - Present

PlayStation, SIE
UX Writer
  • Monetization lead for PS Store and PS Plus Subscription services.

  • Accessibility champion. 

Feb - July 2023

Instagram, Meta
Senior Content Designer
  • Led ~20+ Content Designers (CDs) to drive cross-org collaboration and product cohesion.

  • Organized a smaller working group of platform representatives to drive strategy, terminology, and vision work.

Dec 2021 - Feb 2023

Instagram, Meta
Content Designer

  • Collaborated closely with stakeholders on the UX and product strategy for avatars on profile, the most widely adopted avatar project across Meta.

    • Target was >260k weekly adoption and saw 7 million.

  • Developed and maintained content for a new product space with impact on multiple platforms and services across Instagram and Meta. 

2019 - 2021

PlayStation, SIE
UX Writer

  • Created content for the PS5 global launch with a focus on monetization and accounts what was localized in over 30 languages. 

    • Co-designed a modular string system with UX Designer.​

  • Delivered on quality improvements to PS4 content in PS Store. 

  • Developed style guidelines for accessibility and inclusivity. 

Jun 2019 - Oct 2019

Accenture @ Google
Senior Writer

  • Designed and led a revised onboarding plan for new writers to improve quality of deliverables and expedite onboarding efficiency. 

  • Reviewed and edited junior writers' work for quality checks and adherence to the style guide.

Oct 2018 - Jun 2019

Accenture @ Google
General Writer

  • Produced help center content for GMail, Google My Business, and Google SAAS.

  • Worked with cross-functional stakeholders and SMEs to develop and review content for a global audience and translated in over 45 locales.

  • Combined practices of copywriting, UX writing, and HTML.

Skills
& Expertise

  • UX Design

  • Design Thinking 

  • Product Strategy

  • Design Research

  • Wireframing

  • Prototyping

  • Cross-Platform Design

  • Practical Empathy

  • Giving & Receiving Feedback

  • Collaboration

  • Leadership

  • Self-Management

Tools
& Technologies

  • Figma

  • Origami

  • Sketch

  • Adobe Creative Cloud

  • Microsoft Office

  • Google Drive

  • HTML

  • CSS 

  • JavaScript

Awards

  • Code Fire: 2024 Hackathon, Champion

  • IG Avatars 2023 Hackathon, 1st place

  • PS5 Launch Team

Education

Web Development Immersive Certificate 

General Assembly

San Francisco, CA

Master of Fine Arts (MFA), New Genres & Master of Arts (MA), History and Theory of Contemporary Art

San Francisco Art Institute

San Francisco, CA

Bachelor of Arts (BA), Art History

New York University, Gallatin

New York, NY

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© 2024 Rose Lou

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